Join the team and be a part of exciting data innovation

DevOps Engineer



Employment Type:

Full Time



Employment Type:

Competitive Salary

Your Role:

This role is part of the E-commerce Platform function and is integral to the ‘Future’ programme which is transforming the organisation. eCommerce is building the future state websites, core platform and backend fulfilment capabilities. The platform team help provides capabilities and services that are used by multiple teams within the organisation to ensure the performance and stability of all our customer-facing websites.

  • Debug production issues across services and technology stack.
  • Consult on new cloud patterns, improving system resilience, performance, and stability.
  • Support Prod deployments, pipeline engineering and maintenance & build failures (squads responsible for releasing their own code/packages)
  • Platform Ops – L2 quick fixes (restart env/jobs, check monitoring dashboard, reset access etc)
  • Monitoring & Observability – Configure & extend monitoring, egress/ingress data lake (consolidation of Azure Integration Services, third party events), Business Monitoring
  • Automation & Self-healing (incl. event-based triggers)
  • Ensuring consistency of technology usage across a programme, by continuously reviewing existing toolsets and code and suggesting the re-use of components.
  • Ensuring system SLOs/SLAs and performance are monitored and alerted.


  • As part of the new eCommerce platform team, we require DevOps Engineer. You will be focused on ensuring resilience, observability, and release automation.
  • The role will entail operational work such as handling escalations, being on-call to respond to production issues, and fixing problems. Secondly, your focus will be on automation. The expectation is that this will be done hands-on in writing code. As a DevOps engineer, you will be focused on building tooling and automation across the various parts of the eCommerce platform to ensure it maintains its service level objectives.
  • We are a progressive team that encourages flexible/remote working and is fully embracing new agile ways of working. We have the desire to operate in fully automated CI-CD setup & tooling, releasing regularly during business hours (no unsociable working hours) with squads working in a DevOps approach. We are already part of the way there and need your help to progress and mature in this goal.
  • You will be expected to drive greater operational maturity and automation while working closely with development squads to provide feedback on operational improvements.


  • Salesforce experience
  • Azure cloud experience
  • Experience with CI-CD tooling e.g., code quality, security, accessibility, testing framework integration
  • Worked as DevOps / SRE engineer

Company Overview:

SUGANSA – where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We use the power of technology to deliver mission-critical IT services that move the world.

We have a wonderful opportunity for a Data Modeler to join our passionate Data & Analytics team. You will work with our clients to gather, review, and analyse data from various sources to provide meaningful information and insights.

We are an Equal Opportunity Employer:

SUGANSA is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Our culture and benefits:

SUGANSA is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this into action developing and implementing societal initiatives within our Social Impact Practice.

Our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

About You:

  • Software engineering background
  • Hands-on experience designing, building, delivering and operating production-grade software at scale
  • Experience with troubleshooting distributed systems
  • Strong opinions informed by the experience of continuous delivery, distributed architectures, testing, everything-as-code, containerisation, orchestration, cloud services and incident response
  • Comfortable having in-depth discussions, troubleshooting, and debugging systems and reading/writing code
  • Experience working within an Agile environment
  • Experience with enterprise APM monitoring tools
  • Working knowledge of system architectures and networking
On this programme, we are organised in delivery towers, supported by horizontal teams such as Data, Engineering and Infrastructure. The towers are Retail, E-commerce, Commercial, Supply Chain, Back Office, and Customer.

View Other Openings!​

Why We Love Working For Sugansa?

SatishTechnical Delivery Manager
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“Sugansa is a fast-growing company with a great portfolio of clients. I work as a Technical Delivery Manager for a leading retailer in the UK through Sugansa. It is a wonderful place to work. The company’s primary expertise is Data Management, Cloud Computing & Business Intelligence. I’ve met some of the most talented people ever here. Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Client has immense faith, respect and great expectations on Sugansa colleagues.”
RajasekharDevOps Engineer
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“One of the great places to work. Highly talented and excellent team to work with. Strongly recommended and Great work culture. Management and HR team is very transparent and flexible.” Thanks
KeerthiData Engineer
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“I have joined Sugansa Solutions as a Cloud Engineer. The job is exciting and fast-paced, and the client presents a new challenge and offers a great opportunity for learning and professional advancement. Management is willing to listen and tries its best to provide good work-life balance.”
Srivalli KrishnaTechnical Delivery Manager
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“People first company, Quick and Easy to deal with; Excellence from everyone with whom I have dealt while working. Good people, Great progression options and Inclusive Lots of learning opportunities, an employer that puts people, the local community and sustainability first. Good senior management and a very robust company that continues to grow with a progressive mindset and work ethic. “
Maciej BTechnical Delivery Manager
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"Sugansa Solutions is a company focused on gathering versatile and highly skilled SMEs and Consultants helping Clients with Data Analytics and Management. As a Technical Delivery Manager working on a Data Migration programme in Sugansa, I am lucky to work with real experts making complex”
G ABusiness Analyst
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“As a Business analyst, I have found Sugansa Solution to be an employee-focused consultancy, from pre-employment stage to job placement to be very professional and timely for each employee and the management team ensures the employees’ skillset to project are best suited and provide project support that improves client confidence. “